At Azyra Sourcing, customer satisfaction is important to us. We are committed to providing quality products and reliable customer service through our online retail operations.

Returns

If you receive a damaged, defective, or incorrect item, please contact us within a reasonable timeframe after delivery. To help us review your request, please provide:

  • Order details
  • Description of the issue
  • Supporting photos if applicable

Returned items must be unused, in their original condition, and include original packaging unless otherwise approved.

Refunds

Once a return request is reviewed and approved, eligible refunds will be processed accordingly. Refund approval may depend on the condition of the returned item and compliance with our return requirements.

Refunds may not be available for:

  • Items damaged after delivery due to improper handling
  • Products returned in used or non-original condition
  • Orders that do not meet return policy requirements

Non-Returnable Items

Certain items may be non-returnable depending on product type or supplier restrictions.

Shipping Costs

Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part.

Contact Us

For questions regarding returns or refunds, please contact us:

📧 info@azyrasourcing.com